Job Title: Technology Support Specialist

Location: Academie DaVinci Charter School, Dunedin, Florida

About Us:

Academie DaVinci Charter School is a leading educational institution dedicated to fostering academic excellence, innovation, technology and performing arts. We pride ourselves on providing a supportive learning environment where students are empowered to reach their full potential. As part of our commitment to excellence, we are seeking a dedicated and knowledgeable Technology Support Staff member to join our team.

Position Overview:

As a Technology Support Specialist member at Academie DaVinci Charter School you will play a crucial role in ensuring the smooth operation of our technology infrastructure. You will provide technical assistance and support to students, faculty, and staff, helping to troubleshoot and resolve issues with hardware, software, and network connectivity. This role requires strong technical skills, excellent problem-solving abilities, and a customer-focused approach.

Key Responsibilities:

• Provide technical support and assistance to students, faculty, and staff on various hardware and software issues.
• Troubleshoot and resolve hardware and software problems, including desktops, laptops, printers, and other peripherals.
• Install, configure, and maintain software applications and operating systems.
• Assist with the setup and configuration of audiovisual equipment for classrooms and events.
• Collaborate with IT team members to identify and address recurring technical issues.
• Maintain accurate records of support requests, resolutions, and inventory.
• Provide training and guidance to users on technology best practices and procedures.
• Stay current with emerging technologies and trends in educational technology.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field preferred.
• Prior experience in a technical support role, preferably in an educational setting.
• Proficiency in troubleshooting hardware and software issues on Windows and Mac platforms.
• Strong knowledge of computer networks, including LAN, WAN, and wireless technologies.
• Familiarity with educational software applications and learning management systems.
• Excellent communication and interpersonal skills, with a customer-centric approach to support.
• Ability to work independently and collaboratively in a fast-paced environment.
• Certifications such as CompTIA A , Microsoft Certified Professional (MCP), or equivalent are a plus.
• Commitment to upholding the values and mission of Academie DaVinci Charter School.

Benefits:

• Competitive salary starting at $40,000.00 to $50,000.00
• Comprehensive benefits package including health insurance, retirement plan, and paid time off.
• Monday through Friday during the school year from 8:00 to 4:00
• During the Summer-June and July-Flexible time and days

How to Apply:

If you are passionate about technology and education and thrive in a dynamic, collaborative environment, we encourage you to apply for the Technology Support Specialist position at Academie DaVinci Charter School Please submit your resume, cover letter and ADV Employment Application outlining your qualifications and experience to:

Yvette Brown

Principal

1060 Keene Rd.

Dunedin, FL 34698

browny@academiedavinci.org

Academie DaVinci Charter School is an equal opportunity employer and is committed to diversity in the workplace. We thank all applicants for their interest in joining our team; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person